Privacy policy

Privacy Policy

Last updated: January 26, 2026

sgvapetapeshop.com operates this online storefront and website to provide you with a curated shopping experience (collectively, the "Services"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit, interact with, or make a purchase from sgvapetapeshop.com.

1. Personal Information We Collect

We collect specific information necessary to fulfill your orders and improve your shopping experience, including:

  • Contact Details: Your name, shipping address, billing address, phone number, and email address.

  • Transaction Information: Details regarding the items you view, products added to your cart, your purchase history, and any return or exchange records.

  • Device & Technical Information: Data such as your IP address, browser type, and network connection details to optimize site performance.

2. How We Use Your Information

We utilize your personal information to maintain our services and support your journey with us, specifically to:

  • Fulfill Orders: Process transactions, manage secure payments, arrange shipping, and facilitate any necessary returns or exchanges.

  • Customer Communication: Provide dedicated customer support and respond promptly to your inquiries via WhatsApp.

  • Security & Fraud Prevention: Monitor, detect, and prevent fraudulent or unauthorized activities to ensure a safe and secure shopping environment.

3. Disclosure of Your Information

We only share your information with trusted third-party partners who help us operate our business:

  • Shopify: Our primary e-commerce platform provider that powers this digital storefront.

  • Logistics & Delivery Partners: Trusted courier services utilized to ensure your orders are accurately delivered to your address in Singapore.

  • Legal Compliance: We may disclose information if required by applicable laws, regulations, or to protect our legal rights and user safety.

4. Your Rights and Data Security

Depending on your jurisdiction, you have the right to access, correct, or request the deletion of the personal information we hold about you. While we implement robust commercial security measures to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Contact Us

If you have questions regarding our privacy practices, or if you wish to exercise your data rights, please contact us. For the fastest resolution, we highly recommend reaching out via WhatsApp:

  • WhatsApp (Recommended): wa.link/mvapesg

  • Email: tidipink1997@gmail.com

  • Mailing Address: 432A Bukit Batok West Avenue 8, Singapore, 651432